When you start logging time in Zendesk, you can't see the logged time until TC syncs the information between Zendesk and TC. Solution: When you start logging time in Zendesk the app pushes the data on the ticket to TC.
Zendesk App push update in Timecamp suggestion
When you start logging time in Zendesk, you can't see the logged time until TC syncs the information between Zendesk and TC.
Solution: When you start logging time in Zendesk the app pushes the data on the ticket to TC.